%expand%%expand(%include(%site-root%/init.htx)) %set(i,0) %head-start(Partner Frequently Asked Questions) %head-end% %body-start% %panel-start(Partner Frequently Asked Questions) %panel-content-start%

    Reseller Basics:

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  1. I want ns1.mydomain.com, can you do that?
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  2. Is your network redundant, backed up with diesel generators, etc.?
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  3. How can I point dns.mydomain.com to the control panel, instead of www.zoneedit.com?
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  4. Can you bill our customers and send us a check instead?
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  5. Why can't I add new users?

    6. Customizing Templates:

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  6. How can I remove the word "ZoneEdit" from my site?
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  7. What terms and conditions of service should I show my customers?
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  8. Can I translate your site?
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  9. Do you have a good example of a stylesheet?

    10. Integration API:

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  10. What is the API for?
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  11. Why can't I add records using the API?
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  12. Give me an example of how to use the API.
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  13. What do I do with the Crypt-CBC file?
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  14. How can I back up my zone files?
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  1. I want ns1.mydomain.com, can you do that?

    ZoneEdit charges a one-time fee of $399.95 for two "vanity" domain name servers. This includes the IP allocation and the BIND server.


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  2. Is your network redundant?

    All of our servers are colocated at "top tier" NOCs, in Washington, San Antonio and New York with redundant fiber connectivity, diesel backup and climate-controlled environments. We have full service 24x7 maintenance contracts in place at all locations.


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  3. How can I point dns.mydomain.com to the control panel, instead of www.zoneedit.com?

    Change the 'DNS Site Host:' entry on the 'Site Preferences' page to 'mydomain.com'. Add a CNAME record for 'dns.mydomain.com' as instructed on your Site Preferences page. In 24 hours our server will automatically detect the change and respond with the correct behavior for your site.


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  4. Can you bill our customers for us and then send us a check?

    In 99% of the cases the answer is no. If you do an enormous number of domain registrations, we might consider managing your billing system as a part of the service.


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  5. Why can't I add new users?

    You cannot add new users until you customize and save the headers, footers and stylesheets of your reseller site. Resellers should not include the word "ZoneEdit" anywhere on their site. We block new user creation for your protection until this has been completed.


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  6. How can I remove the word "ZoneEdit" from my site?

    In the "Edit Site Style" section, you have to put HTML for you companies toolbars, fonts, name, logo, etc. Each section has to be customized and filled out completely.


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  7. What terms and conditions should I show my customers?

    It's important for your protection to have yor customers acknowledge the same Terms & Conditions as ZoneEdit.com's     standard terms. If you have ully configured your site, and you have followed the CNAME instructions, then the page http://dns.mydomain.com/doc/terms.html will contain your a customized Terms & Conditions document that you can show to your clients.


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  8. Can I translate your site?

    Our system is capable of choosing language templates based on user preferences. In the Edit Site Style / Integration screen, there is a section called 'Translation'. You can use this tool to translate the site, transform HTML, and even edit the logic for much of the site using a simple macro language.


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  9. Do you have an example of a stylesheet?

    The stylesheet can be used to radically change the look and feel of the site. A decent example can be found     here. Panels in general are class "panel". Specific panels are controlled using ID tags (at the end of the example).




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  10. What is the API for?

    After customizing a site, you may need to integrate the assignment of new users and domains with your firm's systems. ZoneEdit's API supports the editing of users and zone permissions, as well as integrated security.


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  11. Why can't I add records using the API?

    ZoneEdit's online editor uses standard HTTP requests to make changes to the zones. Technically it was already possible to edit zones programmatically. We will eventually support the NSUPDATE protocol for record editing, but until that time, feel free to automate HTTP changes to zones.


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  12. Give me an example of how to use the API.

    This directory contains examples, specifications and code for using the API. The "ZoneEdit.pm" implements the "integration.html" specification in PERL so that PERL users don't have to develop their own integration code.


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  13. What do I do with the Crypt-CBC file?

    Put it in the perl/lib/Crypt folder and replace your "CBC.pm" file. The PERL CBC attempted to be OpenSSL compliant but wasn't, this one is. CPAN may eventually post it.


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  14. How can I back up my zone files?

    If you want to back up all ZoneEdit data for a given zone, use wget:

    wget "https://user:pass@www.zoneedit.com/auth/admin/command.html?command=viewrecord&zone=atreju.com" -O atreju.com.txt

    On unix, "wget" comes with most distributions, and it's easy to schedule a daily backup with cron.

    On Windows, we like to use the SSL and Wget binaries, since they work just like Linux, but you can use any other tool to schedule the download of an encrypted web page.

    Or, you can back up a BIND-style zone file.



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